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Thank you for calling the Mars Hill Network Careathon 2025. Can I help you in making a pledge today?
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Are you calling from Canada or the United States?
NOTE: We can NOT take Canadian Credit cards but we CAN take their pledge.
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Please take their pledge. If there are Canadian donors who insist on making a donation by their Credit Card, they will either have to go to the MHR Canada website (MHRCanada.org), click on the Support/MHR Radio & enter their information there or they will have to have their call forwarded to the MHN office. The reasons for not taking their credit card information are 1) the exchange rate between Canadian $ and US $; and 2) if they wish a receipt for tax purposes, Revenue Canada will not acknowledge tax receipts from the United States.
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Will you be making a pledge by sending a check or making an online payment today?
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This is to enable you to choose which form to fill out – Pledge (use for just making a pledge for those sending in a check) or Donation (use for when making an online donation and paying with their credit card)
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If a donor wishes to give via PayPal, Venmo, Google Pay, Apple Pay or Direct Bank Transfer (Plaid), operator must tell donor to go to our website (marshillnetwork.org) and access our online giving form from there.
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Then the operator will have to either fill out our “PLEDGE” form (located directly to the right) or click on the “ONLINE DONATION” button on the right to fill out the online form.
***PLEASE NOTE***
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Be SURE the spelling of their last name and address is correct. For instance- SMITH SMYTHE or SMITHE can all sound the same but spelled differently. This is important so we don’t get duplicate names in our data system.
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If the donor does not have an email address, please enter in their first name and last name, followed by @marshillnetwork.org (Example: John Doe with no email would be johndoe@marshillnetwork.org)
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On the online payment form (DonorBox), the processing fees checkbox is automatically selected, meaning that the donor would cover part of the processing fees we (Mars Hill Network) have to pay. Please ask the donor if they would like to cover the processing fees with their donation. If not, please uncheck the box.
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If a donor is calling to increase a previous pledge they made to the Careathon 2025 campaign, please check the increase a previous pledge box on each form. On the PLEDGE form (for checks/cash), the box will say, “Check this box if the donor is increasing a previous Pledge” and is located towards the bottom of the form. On the ONLINE DONATION form (DonorBox), the box will say “This is an increase to a previous Pledge” and is located on the first screen of the online form. Only enter in the amount the donor is increasing their previous gift by, not the total gift amount.
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Please ask the donor if they would like to leave us a comment about the ministry of Mars Hill Network for the announcers. On the pledge form, the place for a donor to leave a comment is at the bottom of the form. Please check the donor comment box first before leaving a comment. Once you check the box, the donor comment section will appear for you to write the comment. On the online donation form (Donorbox), the donor comment section is on the first screen where you enter the donation amount. The process there works the same as is does on the pledge page.
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At the end of the call they should acknowledge by saying:
“Thank you for calling Careathon 2025. An acknowledgement will be mailed to you soon. An envelope will be included for those who are sending a check.”
